Privacy Policy

Who we are

At livewire, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our educational institute. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect:

• We may collect various types of personal information from you, including but not limited to:
• Contact information (name, email address, phone number, mailing address)
• Demographic information (date of birth, gender)
• Educational background and qualifications
• Payment details (credit card information, billing address)
• Course preferences and enrollment information
• Interactions with our website, such as IP address, browser type, and browsing behavior

Use of Information:

• We may use the collected information for the following purposes:
• Providing educational services and managing your enrollment
• Communicating with you regarding course updates, important notices, or changes to our policies
• Responding to your inquiries, requests, or providing customer support
• Analyzing and improving our educational programs and services
• Conducting research or surveys to enhance our offerings
• Processing payments and issuing invoices
• Complying with legal obligations or protecting our rights and interests

Information Sharing:

• We may disclose your personal information to the following third parties, only when necessary and in accordance with applicable laws:
• Service providers and partners who assist us in delivering educational services and supporting our operations
• Legal or government authorities to comply with legal obligations or respond to legal requests
• In case of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity

Data Security:

We implement appropriate technical and organizational measures to safeguard your personal information and protect it against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely dispose of it in accordance with applicable regulations.

Your Rights:

You may have certain rights regarding your personal information, including the right to access, update, correct, or delete your data. You also have the right to withdraw consent or object to the processing of your information, in accordance with applicable laws. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided in section 9.

Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our website. You can manage your cookie preferences through your browser settings.

Links to Third-Party Websites:

Our website may contain links to third-party websites or resources. Please note that we are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of those websites before providing any personal information.

Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

info@livewire.lk

We may update this Privacy Policy from time to time, and any changes will be posted on our website with a revised effective date. We recommend reviewing this policy periodically to stay informed about how we collect, use, and protect your information.

Last updated: 15 December 2023